Shipping policy
Thank you for shopping with us! We are committed to delivering your order accurately, in good condition, and always on time.
Shipping Zones and Estimated Delivery Times:
- United Kingdom: 2-3 business days
- Ireland, Europe, USA, Canada: 6-7 business days
Please note that these delivery times are estimates and actual delivery times may vary due to factors beyond our control, such as customs processing and holidays.
Custom Orders:
For custom orders, please allow 1-3 additional business days for the design and printing process. The processing time may vary depending on whether all the necessary information has been provided along with the order details. We will make every effort to communicate with you promptly to ensure a smooth and efficient process.
Shipping Charges:
Shipping charges will be calculated based on the weight and dimensions of the items in your cart, as well as the destination. The exact shipping cost will be displayed at checkout.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment.
International Shipping:
For orders outside the United Kingdom, customs duties and taxes may apply. These charges are the responsibility of the recipient and will be collected at the time of delivery.
Incomplete or Incorrect Address:
Please ensure that you provide the correct and complete shipping address at the time of purchase. We cannot be held responsible for orders delayed or returned due to incorrect or incomplete address information.
Lost or Stolen Packages:
If you believe your package has been lost or stolen, please contact us immediately so we can assist you in locating or replacing your order.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy.
If you have any further questions about our shipping policy, please don't hesitate to contact us. Thank you for shopping with us!